July 28, 2006
Tata indicom broadband ? never !!
Never go for Tata Indicom broadband, never. Thats the message I want to pass across. You can sit in front of the computer and have no internet connection but still do not think about having one from Tata indicom.
The final reason would be their futuristic support and call-center. Its really next-gen , so you can be sure that they do not understand what you are saying and vice-versa. End result will be like this after giving them a call : You tearing your hair off and they merrily enjoying the next ....hmmmm...’bakra’.
On a deeper note, I think that its not the fault of the call-center, they do not have anyone to act on the complaints I guess.
Still, if you want to go ahead and give it a try, carry on , its your money after all!!
Its been two months since I am using Tata Indicom Broadband, and its a surprise that its working quite well after the initial hiccups. There were problems in the starting( details about which I have mentioned above ) but once you have got the connection, its really ok ! The speed continues to be a let-down as I get 12 kbps average ( my pkg is 256 kbps ) while downloading files in the peak hours.
Also, when I asked the sales executive about re-charging he said something about going to their main office and getting my pack renewed, which was completely non-sense. I have tried renewing through the broadband web-site only and its quite fast and user-friendly ( should not take more than 5 mins ).
So I am changing my rating of this product and making it a little better
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